We are now back to full face-to-face training at client site. We are also offering training by videoconferencing means, usually via Microsoft Teams or Zoom, if this is your preference. Click for more information about remote training.

Train the IT Trainer training

Archway Computer Training provides Train the IT Trainer Training at your site. We provide:

Towns in which we train include Southampton, Basingstoke, Portsmouth, Salisbury, Swindon, Bournemouth, Poole, Bath, Andover, Ringwood, Sherborne, Winchester, Gillingham, Yeovil, Fleet, Christchurch, etc.

Number on coursePrice per day
1 - 1 training£425 + VAT
2 - 4 people£845 + VAT
5 - 8 people£1195 + VAT

Aims of the Train the IT Trainer Training course

The Train the IT Trainer training course is designed to help those who are new to delivering IT training, or for any IT trainer looking for a structured yet flexible approach to training.

Course objectives

By the end of the course, delegates will be able to:

  • Define the role of IT training within an organisation
  • Relate the learning cycle to training techniques
  • Demonstrate improved presentation skills
  • Construct aims and SMART objectives
  • Structure a course
  • Design visual aids
  • Devise evaluation procedures
  • Demonstrate coaching skills
  • Develop self-esteem
  • Facilitate group discussions
  • Handle difficult situations more effectively

This course is delivered over 2 days and includes practical sessions including giving a presentation on a subject of the delegate’s choice.

Day One

In this section we set the objectives of the course and explain about how the training will work. We set guidelines for their continuing communication and their role in the process.
Each learner than gives a brief introduction for quick assessment of their present presentation skills


  • Why train – what can it achieve?
  • The role of the trainer
  • What are the qualities of a successful trainer?
  • What is training?
  • Systematic training steps



  • What is learning?
  • Why do we need to know how people learn?
  • The Learning Cycle
  • What are learning styles?
  • Learning style questionnaire
  • What training methods are best used to help learning at each stage in the Learning Cycle?
  • Exercise


Conducting a training session

  • What points should be considered when preparing for class?
  • Effective presentations
  • Presentation skills
  • Why use visual aids?
  • Visual aids
  • Questioning
  • Questions about questions

Aims and Objectives

  • What is an aim?
  • What is an objective?
  • Why have aims and objectives?
  • What do we mean by measurable objectives?
  • Action verbs
  • Measurable objectives

Practical Exercise on writing Aims and Objectives

Prep for next day – Before Day 2, each delegate is to prepare a presentation lasting 10-15 mins

Day Two


  • Each team member to deliver their prepared presentation
  • Feedback to include specifics

Handling difficult situations

  • Dealing with difficult delegates

Formulation of Courses

  • What is the course trying to achieve?
  • How do we set out what is to be covered in each session?
  • Practical exercise


Support Materials for Training Activities

  • What supportive material can be used for training activities?
  • Considerations when producing visual aids type supporting materials
  • What should be considered when producing simulation exercise supporting materials?
  • Information to cover in a debriefing session


  • What aspects of training should we evaluate?
  • Information we can get from evaluation?
  • What results should we look for when evaluating training?
  • Methods we can use to evaluate training


  • What is facilitation?
  • The art of acting questions


  • What is coaching?
  • Coaching skills

Practical Coaching Skills Exercise



Janet was brilliant, very knowledgeable and approachable. It was actually very enjoyable.

– Vanessa Watz, Wiltshire Health and Care

To request further details of any of our courses, or to make a booking, please contact us by ringing 07477 578417 or by sending an email to info@archwayct.co.uk or filling in our contact form.

Companies who have benefitted from our Train the IT Trainer course include M J Abbott Ltd