Introductory Outlook 2013 training – Provisional Course Outline

Introductory Outlook 2013 training

All our Introductory Outlook 2013 training outlines can be tailored to meet the needs of the individuals or organisation. We train Microsoft Outlook at your site in Dorset, Wiltshire or Hampshire.

Aims of the course

This course aims to give delegates an introduction to the Microsoft Outlook application.

Number on coursePrice per day
1 - 1 training£295 + VAT
2 - 4 people£475 + VAT
5 - 8 people£595 + VAT

Course Objectives

On completion of the course delegates will have learnt to use Microsoft Outlook. They will be able to:

  • Send and receive e-mail
  • Schedule appointments, events and meetings
  • Create and manage tasks
  • Organise contacts

The course is of one day’s duration.

How the course is run – This instructor-led course has a hands-on approach, with plenty of opportunity for delegates to practise the new skills they learn at the computer.

Pre-requisites – Familiarity with the Windows environment.

Course Outline

Navigating Microsoft Outlook

  • Opening and closing Outlook
  • The Ribbon Structure
  • The Navigation bar
  • Preview pane
  • To-Do Bar
  • Help facilities


  • What is e-mail?
  • Creating and sending an e-mail
  • Managing message text
  • Inserting a signature in a message
  • Inserting an attachment in a message
  • Inserting an Outlook item into a message
  • Using an Office application to create a message
  • Finding an address in the address book
  • Flagging messages for follow-up
  • Replying to messages using the Reading Pane
  • Resending messages
  • Recalling or replacing a sent message
  • The People Pane

Managing e-mail

  • Creating message folders
  • Sorting mail
  • All and Unread Mail buttons
  • Setting viewing options
  • Filtering views
  • Printing messages


  • Navigating within the Calendar
  • Customising the Calendar view
  • Scheduling appointments and events
  • Scheduling multi-day events
  • Setting reminders
  • Scheduling recurring appointments
  • Planning meetings involving others
  • Booking office resources using Outlook
  • Adding and removing meeting attendees
  • Meeting notes
  • Printing the calendar


  • Accessing People cards
  • Creating, editing and deleting People cards
  • Sorting contacts using fields
  • Organising contacts by category


  • Creating and updating one-time tasks
  • Assigning tasks to others
  • Accepting and declining tasks
  • Changing the view for tasks
  • Creating tasks from other Outlook components
  • Organising tasks into categories


  • Creating notes
  • Editing notes
  • Organising and viewing notes
  • Customising notes

Integrating Microsoft Office with Outlook

Organisations who have benefitted from our Introductory Outlook 2013 training include:

To request further details of any of our courses, or to make a booking, please contact us by ringing 07477 578417 or by sending an email to or filling in our contact form.