Intermediate/ Advanced Outlook 2010 Training – Provisional Course Outline

Advanced Outlook 2010 training

Aims of the Intermediate/ Advanced Outlook 2010 training course

The Advanced Outlook 2010 training course aims to extend delegates’ knowledge of the Microsoft Outlook 2010 application. We train Microsoft Outlook at your site in Dorset, Wiltshire and Hampshire. All course content can be adapted to your needs; as a result the training is completely relevant. We train using Outlook as it is set up at your site.

Number on coursePrice per day
1 - 1 training£295 + VAT
2 - 4 people£475 + VAT
5 - 8 people£595 + VAT

Course Objectives

On completion of the course delegates will have extended their knowledge of Microsoft Outlook 2010. They will be able to:

  • Customise the Outlook 2010 environment
  • Customise messages
  • Organise items
  • Work with folders
  • Manage their Calendar
  • Create e-mail templates, resulting in less repetitive work

The course is of one day’s duration.

How the course is run – This instructor-led course has a hands-on approach, with plenty of opportunity for delegates to practise the new skills they learn at the computer.

Pre-requisites – Familiarity with the Windows environment.

Customising Outlook 2010

  • The Outlook 2010 environment
  • General options
  • Language and keyboard options
  • Quick steps
  • The Navigation pane

Working with contacts

  • Address books
  • Contact groups
  • Using the Social Connector

Customising messages

  • Customising the appearance of messages
  • E-mail signatures
  • Using voting buttons
  • Using an Out-of-Office message

Organising items

  • Using folders
  • Instant search
  • Advanced search
  • Filtering
  • Organising items into categories

Organising e-mails

  • Organising Inbox folders
  • Virtual search folders
  • Quick Steps
  • Setting rules

Calendar and Contacts

  • Managing your Calendar
  • Group schedules
  • Managing contacts

Mail merge

  • Performing mail merges

Templates and Forms

  • Working with templates
  • Creating a custom form
  • Add fields to a form

  • Save a form
  • Test a form

To request further details of any of our courses, or to make a booking, please contact us by ringing 07477 578417 or by sending an email to or filling in our contact form.